I hope this letter finds you and your family well. This has certainly been an unsettling time for all of us. Hopefully, it will resolve soon.
I will be reopening Frederick G. Lehmann, DDS, PA on May 18, 2020.
When I reopen, my staff and I will be taking the following steps for your safety:
1. If you currently have an appointment with us, please call the office to confirm the appointment.
2. We ask that you do not bring friends or family with you, especially children, to the appointment. If you need someone to drive you to the office, that person will need to stay in the car or outside of the office during your appointment.
3. On the day of your appointment, when you arrive at the parking lot, please call us from your car to let us know you are here. We will let you know when to come into the office to be seen. We are taking this step to reduce traffic in the office.
4. Before you enter the office, you will need to be wearing a mask. If you do not have a mask, we will provide you a disposable mask at the door.
5. At the entrance to the office, a staff member will take your temperature. We are also taking temperatures of all staff at the beginning of each work day. Anyone with a temperature of over 101 degrees will be asked to reschedule his or her appointment. Employees who present with a fever will not be allowed to work until the fever has resolved.
6. We will ask you to fill out a form letting us know whether you or any member of your household has flu-like symptoms or has been diagnosed with COVID- 19. If so, we will reschedule your appointment. We will also need to know whether you or any member of your household has traveled outside of North Carolina in the last six weeks.
7. When you come into the office, you will be asked to wash your hands and to rinse with an antimicrobial mouthwash.
8. While you are in the office you may observe office staff preparing and cleaning treatment rooms, equipment and supplies to lessen the spread of COVID-19. Staff will be doing this throughout the day.
9. Although we have ordered extra personal protective equipment, there are delays in shipment as well as shortages. We are, however, doing the best we can under the circumstances to obtain that equipment.
10. We have removed all reading material from the patient waiting area so that we can keep the room as clean as possible.
11. We are frequently cleaning common areas such as doorknobs, faucets, handrails, etc.
12. During this time, patients and staff should limit physical contact to the care needed for treatment. Please don’t be offended if we do not shake your hand or give you a welcoming hug or pat on the back.
While we are doing everything that we can do to limit the spread of COVID-19, scientists are learning more about the virus every day. No one can guarantee that his or her home or office is virus free. In addition, dental care, by its nature, results in spray that can linger in the air for hours. That spray can transmit the COVID-19 virus. In an effort to minimize this risk we have installed HEPA filtration systems in all the operatories as well as all common areas.
I look forward to seeing you and wish you and your good health during these times.
Dr. Frederick G. Lehmann, DDS, PA